Effective Date: March 11, 2025

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1. Refund Policy

We strive to provide the best accounting and bookkeeping services. However, if you are not satisfied with our services, you may be eligible for a refund under the following conditions:

• Service Issues: If you experience any technical issues or service disruptions that we are unable to resolve, you may request a refund within 7 days of the service completion.
• Incorrect Charges: If you are incorrectly charged, we will refund the excess amount within 5-7 business days after verification.
• Non-Refundable Services: Any fees paid for consultation or completed services are non-refundable unless otherwise specified.

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2. Cancellation Policy

You can cancel your service at any time by contacting our support team. The following cancellation terms apply:

• Before Service Completion: You may cancel a service before it is fully processed for a full refund.
• After Service Completion: Once the service has been completed, cancellation requests will not be eligible for a refund.
• Subscription Services: Monthly or annual subscription services can be canceled at any time, but no refund will be provided for the remaining period.

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3. How to Request a Refund or Cancel a Service

To request a refund or cancel a service, please contact our support team at:
📧 Email: info@urdobooks.com
📞 Phone: +1 (123) 456-7890

Please provide your order number and relevant details to help us process your request quickly.

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4. Processing Time

Refunds, if applicable, will be processed within 5-7 business days after approval. Refunds will be credited to the original payment method used during the transaction.

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By using our services, you agree to the terms outlined in this Refund & Cancellation Policy.