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Refund & Cancellation Policy
Effective Date: March 11, 2025
1. Refund Policy
We strive to provide the best accounting and bookkeeping services. However, if you are not satisfied with our services, you may be eligible for a refund under the following conditions:
- Service Issues: If you experience any technical issues or service disruptions that we are unable to resolve, you may request a refund within 7 days of the service completion.
- Incorrect Charges: If you are incorrectly charged, we will refund the excess amount within 5-7 business days after verification.
- Non-Refundable Services: Any fees paid for consultation or completed services are non-refundable unless otherwise specified.
2. Cancellation Policy
You can cancel your service at any time by contacting our support team. The following cancellation terms apply:
- Before Service Completion: You may cancel a service before it is fully processed for a full refund.
- After Service Completion: Once the service has been completed, cancellation requests will not be eligible for a refund.
- Subscription Services: Monthly or annual subscription services can be canceled at any time, but no refund will be provided for the remaining period.
3. How to Request a Refund or Cancel a Service
To request a refund or cancel a service, please contact our support team at:
📧 Email: info@urdobooks.com
📞 Phone: +1 (123) 456-7890
Please provide your order number and relevant details to help us process your request quickly.
4. Processing Time
Refunds, if applicable, will be processed within 5-7 business days after approval. Refunds will be credited to the original payment method used during the transaction.
By using our services, you agree to the terms outlined in this Refund & Cancellation Policy.